Investor FAQ's
- Why don't you share your preferred vendors contact information?
- New Owners: How To Access Your Owners Online Account and Make an Owner Contribution
- Do I need to add ECREG to my insurance Policy?
- When do you pay owners?
- When do you get estimates for repairs?
- Do your vendors warranty their work?
- Maintenance Software Help Center
- Why do some new tenants submit so many repair requests?
- Why can't I speak with my tenant myself?
- Can I increase the rent to this amount for the lease renewal?
- Why is there a commission charged on repairs?
- Why Do I Only Get an Invoice from ECREG and Not From the Vendor?
- How do you select vendors? Can I use my own?
- What is the Pet Damage Guarantee?
- Can you do more than one inspection per year on my house?
- Can you please not file eviction on my tenant?
- Can I get an itemized invoice for each repair?
- How can I be sure the HVAC filters are being changed on my house?
- How do I deposit money into my owner account?
- Can I get a call for approval before every repair?