Investor FAQ's
- Why don't you share your preferred vendors contact information?
- When do you pay owners?
- Do I need to add ECREG to my insurance policy?
- New Owners: How to access your owners online account and make an owner contribution
- When do you get estimates for repairs?
- Why do some new residents submit so many repair requests?
- Do your vendors warranty their work?
- Maintenance software help center
- Why can't I speak with my tenant myself?
- Can I increase the rent to this amount for the lease renewal?
- Why is there a commission charged on repairs?
- Why do I only get an invoice from ECREG and not from the vendor?
- What is the Pet Damage Guarantee?
- Can you do more than one inspection per year on my house?
- How do you select vendors? Can I use my own?
- Can I get an itemized invoice for each repair?
- Can you please not file eviction on my tenant?
- Can I get a call for approval before every repair?
- How can I be sure the HVAC filters are being changed on my house?
- How do I deposit money into my owner account?